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Our $1.00 per item flat rate shipping program is a voluntary program chosen by our purchasers. This flat rate program is designed to save on shipping cost by providing a basic no frills means of shipping. Although we use only qualified shippers, there are risk associated with our flat rate shipping program that are considered beyond the control of PWAI, LLC. Purchasers may up-grade their shipping service by purchasing a specific carrier, delivery time, damage and loss insurance policy or a delivery confirmation guarantee. Failure to up-grade your delivery service waives your rights of recourse against some carriers and PWAI, LLC. By accepting our $1.00 flat rate shipping, you are also agreeing to the terms of its use as stated within.
All shipments are inspected prior to shipment for accuracy and damage. If damage to your package has occurred, please contact the shipper immediately so that a claim may be filed against the shipper. PWAI, LLC is not responsible for damage resulting in the shipping and delivery process beyond its control. PWAI, LLC keeps records of all shipments and will provide any purchaser with the correct documentation so that they may pursue their claim against the responsible shipping company.
Customize your shipping means to fit your needs by adding on a specific service for a nominal fee. All product purchasing pages include a "Shipping Service" add-on feature box. Simply choose a carrier, delivery time, insurance and a delivery confirmation.
UPS deliveries include, $100 in damage insurance, signature delivery confirmation.
United States Postal Service deliveries charge a fee for damage insurance and delivery confirmation. We will not include these services unless you purchase them.
We reserve the right to use any carrier and any level of service if one is not specified. We notify all purchasers by email of their ship date, delivery means and expected delivery time.
We use only approved shipping companies with accredited shipping backgrounds. If not chosen, we will use our discretion in choosing one that meets the best balance of cost and delivery time.
General Rules
Orders of 1 item = USPS first class
Orders of 2-3 items = USPS Priority Mail
Orders of 3-6 items = USPS Parcel Post
Orders of 7-10 items = UPS Ground
Orders over 10 items = USPS Parcel Post, LTL Carrier
Delivery times are based on your location, carrier and level of service purchased. Our basic flat rate service is focused on cost rather than deliver time so if time is a concern we recommend you upgrade your service.
UPS Ground (no Saturdays)
NE 1 day
E 2 days
SE 3 days
MW 3-4 days
W 4-5 days
USPS First Class, Parcel Post (including Saturdays)
NE 1-2 days, 3-4 days
E 2 days, 4-5 days
SE 2-3 days, 5-6 days
MW 3-4 days, 6-7 days
W 3-4 days, 7-10 days
Other carriers vary
USPS shipments require an additional fee for delivery confirmation. If you need proof of delivery confirmation, please purchase the add-on confirmation service from our Shipping Service Add-Ons. We will not purchase a confirmation service for your shipment if one is not selected.
You will be notified via email of your order size, shipment date, delivery means and expected delivery date. It is your responsibility to prepare to accept delivery of this shipment by insuring that either a person is available to accept, or a secure location is provided for drop shipments. PWAI, LLC is not responsible for any delivery that is misplaced, damaged or stolen due to the lack delivery preparation. PWAI, LLC is not liable to reimburse a purchaser for any shipping fees occurred due to the inability to deliver a package. It is the sole responsibility of the purchaser to provide correct and accurate shipping information.
Our $1.00 flat rate shipping program is valid only in the Continental United States. Purchases outside this territory will be assigned an additional fee based on actual increases in delivery cost.
We hold the option to refuse an order based on an extreme shipping or delivery condition. Purchaser will be notified of any extreme condition via email and our reason for refusal.
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